motivation – Dutra Associates

The Key to Engaging Employees: It’s Not What You Might Think

March 4, 2019 By Sherry Dutra Leave a Comment

Employee engagement is something that we hear about on a regular basis. In fact, we hear about it often enough that it can sound like just another buzzword. Yet, it’s anything but. The lack of employee engagement is estimated to result in $7 trillion in lost productivity worldwide on an annual basis (Gallup 2017). For nearly 20 years, Gallup has been researching employee engagement and the percentage of engaged employees has barely budged in the United States during this timeframe. Based on 2018 research, Gallup has reported that 34% of U.S. workers are engaged while globally, only 15% are engaged.

What is Employee Engagement?

What exactly is employee engagement? According to Gallup, an engaged employee is one who is “involved in, enthusiastic about and committed to their work and workplace”. Someone who is experiencing this type of engagement is most likely to be aligned with their team and organization’s goals and making key contributions to producing desired results. Organizations that do the best job of creating employee engagement achieve earnings-per-share growth greater than 4 times that of their competitors. Additionally, other business boosting results are enjoyed by those companies who exemplify employee engagement. These include higher customer engagement, increased productivity, lower attrition, and higher profitability.

A Simple Approach

There are a multitude of methods available for increasing employee engagement with varying ranges of complexity, time commitment and cost. Yet, the solution may be simpler than you think. When we talk about employee engagement, we often speak in generalities. It can sound as if there is a group called “employees” that we must direct something towards collectively. A one size fits all approach has less of an opportunity to positively drive your engagement levels than one simple opportunity that many leaders have, at every level, including the C-suite. This opportunity, the key to engaging employees, is to get specific about each person.

One Employee at a Time

Engaging employees happens one person at a time. The place to start is to get to know each person on your team uniquely. How much do you already know about each employee and what makes that person tick?

How many of these questions can you answer right now about each employee on your team?

What are their career aspirations?
What personal aspirations do they have?
What motivates them?
What are their most important values?
What key strengths do they bring to the team?
What type of behavioral style do they favor?
What professional development needs do they have?

Call to Action

If you can’t answer all of these questions for each employee, I invite you to make it a priority to schedule 1:1 meetings to discover those answers. Then, look for the opportunities to:

let them use their strengths each day,
take on assignments that build the skills for their future career path,
communicate with them in a way that matches their style.

Your employees want to work in jobs that allow them to do what they do best, to grow and develop professionally, and feel a sense of purpose in what they focus on each day. What drives engagement and motivation is unique to each individual. So, get started by getting to know your team. Look for ways to align what is important to each person with the work they are doing, and watch your results begin to shift.

If you would like support in increasing employee engagement in your organization, please contact me to have a conversation. We offer a simple yet powerful and practical methodology to support you in improving employee engagement.

About the Author: Sherry Dutra is a Talent Development, Career and Retirement Coach and Facilitator who believes we each have far more potential than we typically tap in to. She helps you learn how to step into your full potential so you can create consistent, optimal performance for yourself and your team with less stress and more enjoyment. If you would like to uncover and address hidden challenges that may be sabotaging your success, leverage your strengths, and accelerate your progress toward the results you desire, contact Sherry for a complimentary consultation.

Time for a Career Change? 5 Sure Signs

August 20, 2018 By Sherry Dutra Leave a Comment

Jan’s Story

Jan* was facing a dilemma. She had just turned 40 and had been with her current organization for over five years and was feeling discontented, frustrated, and stressed. At the request of her Vice President, Jan had laterally transferred about a year earlier to take on the challenge of a newly created management role. Though the function she would be managing was not her first choice of next steps, Jan felt that the opportunity would add positively to her resume and she accepted the position. After much hard work, late hours, and tight deadlines, the first major initiative in this role was successfully completed. Awesome, right? Well, though pleased with the results, Jan recognized that she didn’t enjoy the work, dreaded the end of the weekend, and was feeling constant stress.

The company was in the process of several acquisitions. As each one came on board, Jan needed to roll out the same initiative to each acquired company. With each new project, Jan could feel her dissatisfaction growing. She knew she didn’t like her work and the company was having difficulties. Yet, the job paid well, the benefits were good, and it was close to home. Also, she enjoyed the people she worked with. Despite that, Jan struggled each day with whether she should look for a new opportunity or just stick it out.

Maybe this sounds like you. Or, your story of career dissatisfaction may have a different back story but the undeniable bottom line question is still the same – “should I stay or should I go?”

How do you decide whether it’s time for a career change?

5 Sure Signs

The money and benefits are the primary reason you’re still there.

We all have financial responsibilities and no one is suggesting that money and benefits aren’t important. However, we often talk ourselves into believing that moving into a position that fuels our passion and brings meaning to our lives will automatically pay less than our current role. Additionally, even if it does pay less initially, it’s likely that more money will follow when you are able to bring your best self to work that you love. And, if needed, I’ll bet there are some things you could adjust in your budget to accommodate bringing joy back into your life.

Your body is feeling the effects.

Even if your mind hasn’t caught up with the notion that you need to pursue something different, your body is likely giving you clues. Are you having trouble sleeping at night? Like Jan, do you experience anxiety as Sunday night approaches and you’re dreading the start of a new week? Have you noticed a significant gain or loss in your weight for no apparent reason? Do you find yourself feeling ill more frequently? Are you experiencing a constant feeling of stress or exhaustion? While there may be other reasons for these symptoms and seeing your doctor is highly recommended, many have to look no further than their job to find the source of their discomfort.

Something just feels like it’s missing.

Often, we fail to recognize that aligning our needs and values with our career is critical to a feeling of well-being. As we progress in our careers, it’s important to check in periodically and reflect on what’s most important to us. While many of our needs and values remain constant, some may evolve and shift as we move through various stages in our lives. What adjustments to your role, manager or environment might be able to be made to shift you back into alignment again? If this isn’t possible, it’s time to find a career or role that fits with who you are today.

You’re constantly complaining about your job.

We all have bad days even in the best of jobs. Yet, if you notice that your primary topic of conversation with your family and friends tends to be complaints about your work, it’s time to pay attention. What were you like when you were in a position that you really enjoyed? What would it take to reignite that part of you again? Who is the person you’d like to be?

You’ve lost your energy and drive.

If you find, that once in a great while, you experience moments of feeling a little bored or not overly excited about your work, that’s completely natural. Over time, there are very few jobs that keep you excited and energized every moment. If, on the other hand, you notice that you’re finding it difficult to get motivated about most anything, it may be time for a change. Find a place where you can use your strengths each day; where you are energized and inspired by the work and the people around you.

Your Call to Action

While there are certainly other signs that a career change might be in order, these are the ones that I’ve seen most frequently with clients. As the fall season approaches, it’s a great time to start thinking about what you want to create in the coming year so that you can hit the ground running in January. If you recognize any of the 5 signs in yourself, I invite you to step back and do some self-reflection. Discover where your passions lie, set a new direction, and take action toward a happier and more fulfilling career.

*Name and details changed to protect confidentiality.

Transformational Presence Series: Part Four: The Four Levels of Engagement

March 15, 2018 By Sherry Dutra Leave a Comment

In the final blog of this series on Transformational Presence, I’d like to share a model with you called the Four Levels of Engagement. The purpose behind this model is to bring awareness to how we ‘show up’ in relation to the daily events and circumstances we face in our personal and professional lives. This model is really just a description of what we’re all experiencing internally, all the time. When we work through this model, we’re choosing to slow down enough to see the inner workings of our level of engagement. We can take any situation or challenge and notice how we engage with it in a particular way.

To explain and demonstrate this model, let’s take a situation that we’ve likely all experienced at some point in our lives – a client or colleague who frequently is late for, misses or cancels meetings at the last minute. You are now faced with the fifth time in two months that this has occurred.

Drama

So, let’s step into the first level of engagement which is Drama. The initial internal dialogue might go something like this. “Are you kidding me?”, “What is he thinking?”, “I’m honoring the time on my calendar for him, why can’t he do the same?” That’s the level of engagement of Drama. So, I know none of you reading this EVER goes to that place of drama, right? But, I’ll admit, sometimes, I can go to a dramatic place. So Drama is an either/or, black or white, whose fault is it, type of space. It’s a criticism or a complaint. And then, after there has been time to vent, we might start to move into another level of engagement which is Situation.

Situation

Now, Situation sounds like this. “So, I’m going to need to address this. Let me sit down and prepare and I’ll go through the 5 steps to having a difficult conversation so I can take care of this.” Situation is about fixing the problem. It’s about getting it off my desk, moving on, getting it over with and getting it done. Often, for a while, these situational approaches will work, as has been pointed out earlier in this series. The problem-solving done here will likely lead to an okay result but one that typically isn’t sustainable for the long haul. So, when we run into the same situation again, we look for the next solution or drop back into Drama again and then shift back into Situation.

Choice

At some point, if we’re willing to go deeper, there’s a third option that shows up where we begin to notice there’s an invitation to ask the question, “Who do I want to be in this situation?” or “How do I want to show up?” Taking this deeper perspective breaks out of Drama and Situation into Choice, which is the next level of engagement. So, as we ask ourselves those questions, the answer in this circumstance might be, “I want to be a person who is both compassionate toward my client’s (or colleague’s) competing priorities and confident that we’ll reach a solution that works for both of us.” So that is who this situation is asking for the individual to be and that’s the individual’s choice to show up that way.

Opportunity

From Choice it’s rather easy to move into the 4^th level of engagement which is Opportunity. So, let’s take this same situation into Opportunity. What’s the hidden opportunity of the situation? What wants to happen or evolve out of this? So, as we step into opportunity, there is an opportunity here to evolve as a leader. A leader who not only demonstrates deep commitment and caring for clients or colleagues but also demonstrates the same level of caring and commitment to themselves. That is what wants to emerge.

Four Levels of Engagement Exercise

Now that you have a sense of each of these levels, you’re going to have a chance to play this game. It works best if you physically stand up and step into each of the different levels. If you remain seated, then simply choose a different spot on the floor or around the room to focus on for each level.

Bring to mind a challenging situation with a client, manager or colleague. It could be something current or from the past.

Choose a spot that represents Drama.
Step into the drama of your challenging situation. Close your eyes if you’d like. Really hear, in your mind, what’s happening.
Notice and ask yourself “What’s going on?”

Step back to a neutral spot and repeat the steps above replacing Drama with Situation, then repeat again with Choice, and finally, with Opportunity.

Four Levels of Engagement Debrief

What did you experience? Where has your level of engagement been in past interactions with this person?

What would be different if you approached the challenge from Choice and Opportunity?

How can you apply your awareness of the Four Levels of Engagement in your life and work starting today?

I invite you to share what you discover in the Comments section.

Summary

When we engage with the events and circumstances of life primarily from Drama and Situation, we spend our time primarily on struggle and problem-solving. It can be that feeling of putting out one fire after another. Ultimately, this can be exhausting. On the other hand, when we engage with life mostly from Choice and Opportunity, we step into a powerful place. We are no longer buffeted about by circumstances and choose how we want to respond and focus on the potential that wants to emerge. I invite you to apply the Four Levels of Engagement model in your own life and see what happens.

If you missed the earlier parts of this series, please click here for Navigating a Complex World, here for Part One – The Three Questions, here for Part Two – Becoming Mindful, and here for Part Three – Working with What Is.

For more information about Transformational Presence, please visit: www.transformationalpresence.org

Derived from: Seale, Alan. Transformational Presence: How To Make a Difference In a Rapidly Changing World and Transformational Presence: The Tools, Skills and Frameworks. Topsfield, MA: The Center for Transformational Presence, 2017. Used with permission.

About the Author: Sherry Dutra is a Talent Development and Career Coach and Facilitator who believes we each have far more potential than we typically tap in to. She helps you learn how to step into your full potential so you can create consistent, optimal performance for yourself and your team with less stress and more enjoyment. If you would like to uncover and address hidden challenges that may be sabotaging your success, leverage your strengths, and accelerate your progress toward the results you desire, contact Sherry for a complimentary consultation.

Trust: A Foundational Element to Leadership Success

August 8, 2017 By Sherry Dutra 1 Comment

Trust Fosters Engagement and Motivation

Consider your career for a moment. Like me, you have probably had the joyful experience of working with people you trusted as well as the dreaded experience of working with those you had to guard against at every turn. Now, put yourself in each of those situations. When did you feel most engaged and motivated? I can place a pretty strong bet that working with and for people you trusted elicited the greatest engagement and motivation. Now, let’s turn the tables. How well have you built trust with your team and colleagues? Imagine the impact of creating a trust based workplace on your quality of life as well as on your organization’s success.

The importance of trust seems to be showing up more often, especially recently, with leadership clients as well as in publications. In July’s Success magazine, there was an article by Melissa Balmain that I particularly enjoyed. I’ve summarized her 8 Steps of Trust-Building below. You can read the full article here.

8 Steps of Trust-Building

Be open
Set clear and realistic expectations with your team. Help them to see the alignment between their goals and the impact on the organization.
Walk Your Talk
Reflect on your most important values and principles and whether you are actually living by them. Tie the actions you are taking with the values and principles that drive them. Even when you make difficult decisions that not everyone agrees with, you will be respected for staying true to your beliefs.
Listen First
Stay present with what the other person is saying. Ask powerful, open-ended questions that elicit insight and are thought-provoking. Acknowledge that you’ve heard the other’s message by paraphrasing what they’ve said to check for understanding. Then, share your own thoughts, openly, honestly and without defensiveness.
Say What You’ll Do, Do What You Say
As the article states, “Nothing boosts others’ faith in you like doing what you say you’ll do, when you say you’ll do it”. Therefore, don’t overcommit. Be realistic when you make a promise to someone. This not only reduces your overwhelm because you won’t be working all hours to deliver on time, but also allows you to build trust, through actually following through on your commitments.
Admit Your Mistakes
If something goes wrong, the worst thing to do is to try and hide it. Instead, share what happened and identify a solution to resolve the situation. By doing this, you encourage others to be open when things go awry and to use those situations as opportunities to learn and grow.
Be Sincere
If you are talking about someone else, pretend that they are present to the conversation. Nothing destroys trust faster than wondering whether someone is going to say bad things about you behind your back.
Avoid Stereotypes
Stereotypes exist for just about everything from gender, to race, to generational differences, etc. Ignore them. The reality is that we all have more in common than we think. Treat each person as an individual and trust will grow.
Dive in
This is not about blind trust but what is referred to as “smart trust”. Stephen M. R. Covey states that “smart trust means weighing your impulse to trust against other people’s credibility and the opportunity and risks at hand”. Overall, the chances are pretty good that your smart trust in others will be worth it.

Your Trust Building Tips

What trust building tips have worked for you? Please feel free to share, in the comment section, both those that you’ve observed as well as ones that you have implemented yourself.

A Blueprint for Leadership Mastery

February 15, 2017 By Sherry Dutra Leave a Comment

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” ~ Aristotle

Core Leadership Skills

Fundamentally, there are a collection of key skills that prepare someone to step into a leadership role. These include things like the ability to:

communicate effectively,
influence others,
be adaptable and flexible,
drive for results,
build cohesive teams,
delegate and empower,
make decisions and problem-solve,
think strategically and
develop talent.

While every leader should have the opportunity to learn and build skill in these areas, skill-building alone is not enough to create leadership mastery. Have you ever noticed that regardless of your skill level, there are some days you’re “on” and some days you aren’t? There are some days you are filled with confidence and others where you question your ability? Some days where you crank out the results you want and others where you’re distracted and have difficulty staying focused on a project or goal?

What is Leadership Mastery?

All of the challenges that you face as a leader, no matter how skilled, come down to one thing. The one thing that changes everything is the understanding of, implications for, and ability to control the energy of performance. You know as well as I do that your competency level doesn’t shift from day to day. Your energy, however, is fluctuating all the time. Your energy is what determines how well your skills and competencies are expressed in any situation and what your outcomes will be. Leadership mastery, then, is about:

understanding the nature of the energy of performance,
utilizing that knowledge to create the conditions for optimal performance, and
making any necessary tweaks as any specific situation unfolds.

The energy that a leader presents in any situation is influenced by a number of different elements.

Mental ability that allows for clarity and focus
Emotions that are experienced throughout each day
Social factors that relate to your interactions with others
Environmental factors that relate to the conditions in which you are performing
Physical factors related to your level of health and wellbeing
Spiritual factors that speak to the connection you have with a sense of purpose, meaning and motivation.

When your energy is out of alignment and you’re feeling a bit “off”, you might experience anxiety, fear, worry, lack of confidence, or lack of motivation to name a few. How often do you actually get the outcomes or results that you want when this is going on? Likely, not very often. So how do you turn this around and have your energy work for you rather than against you?

Your Blueprint for Leadership Mastery

There are 5 key components to unleash your full leadership potential. Whether you run your own small business or you are leading a large organization, the foundation of your performance is built on these components. These 5 components make up COR.E Leadership Dynamics.

Component 1: Creating Your Plan
Self-awareness, a clear vision and specific goals are the essence of this component. Having a complete picture of the performance you want to create is critical.

Component 2: Establishing Your Energy and Performance Foundation
Energy fluctuations create inconsistent results. To sustain consistency and performance excellence, you must learn to manage your energy. Explore leadership mastery, understand the energy of performance, and identify and address blocks that stand in the way of your potential.

Component 3: Finding and Harnessing Your Performance Influencers
Earlier, I mentioned the 6 elements that influence your performance in any moment. Recognizing and understanding the impact of those influencers in the moment allows you to make immediate adjustments that keep you firing on all cylinders or get you back on track if things are going awry.

Component 4: Mastering the 10 COR.E Disciplines
Successful leaders have developed a personal approach or philosophy that keeps them motivated, resilient and aware of opportunities that present themselves. This component helps you to develop your own philosophy, built on the foundation of the 10 COR.E Disciplines, that will tap into your true leadership potential and performance.

Component 5: Optimizing and Sustaining Your Leadership Success Formula
An important element of this component is to embrace the need to evolve your approach over time. The world is a rapidly changing place and developing the capacity to be flexible and adaptable in the face of uncertainty is key to success.

My Invitation to You

If you would like to learn more about how COR.E Leadership Dynamics can help you to maximize your energy and optimize your performance to be the best leader you can be, please click here.

About the Author: Sherry Dutra is a Talent Development and Career Coach and Facilitator who helps you create consistent, optimal performance using all your capacity and potential in both your work and life. If you would like to uncover and address hidden challenges that may be sabotaging your success, leverage your strengths, and accelerate your progress toward the results you desire, contact Sherry for a complimentary consultation.

What Lights You Up?: Expressing Your Passion in the World

January 24, 2017 By Sherry Dutra Leave a Comment

“To love what you do and feel that it matters – how could anything be more fun?” – Katherine Graham – American Publisher

Being in the Zone

When was the last time that you were so engaged in what you were doing that you completely lost track of time? What is it that you were involved with? Were you organizing, planning, decorating, running a meeting, painting, gardening, helping others, or teaching? Whatever you were engaged in, you were experiencing being “in the zone”. This is a state of being fully focused, motivated, and passionate – a state where you are doing what you are uniquely gifted to do.

One of my teachers, Laura Berman Fortgang, has said, “your satisfaction will not stem from what you do but from who you get to be while you do that thing.” We often get caught up in what we are “supposed” to be doing. This can stem from a wide variety of influences including parents, friends, teachers, and societal pressures to name a few. Forget titles and look at the essence of who you get to be in any occupation or pursuit you consider. It can open up doors you never imagined.

Find what it is that uniquely lights you up. Your passion can be something that you’ve known all your life or you may evolve into it as you notice what you most love. To begin your own exploration, consider the following questions.

Ask Yourself

What gets me excited about life?
What brings meaning to my life?
If I could do exactly what I’d like to do, what would it be?
What are my natural gifts and talents?
What did I most like to do as a young child?
What are my criteria for happiness?
What are my values?

Your Next Steps

Once you have jotted down the answers to these questions, it can be helpful to share them with a close friend, a mentor, or a coach to flesh them out and look at possibilities. It’s never too early or too late to decide on the best path for you. No matter where you are on your life’s journey – early career, mid-life, or planning your next chapter – dreams can be realized. Take these first steps to open the door to what could be next for you.

Forget Resolutions: Tips to Create the Life You Want in the New Year

December 19, 2016 By Sherry Dutra Leave a Comment

A fresh new year is before us. Sometimes that might feel a little daunting and other times it can be filled with excitement. Which is it for you? Instead of creating New Year’s Resolutions which, let’s admit it, we often don’t follow through on anyway, how about trying a different twist? One of the most effective ways to kick start the year with enthusiasm, engagement and excitement is to establish a clear vision. When was the last time you gave yourself the luxury to dream about what you’d like to create in your life? There’s a saying that “if you don’t know where you’re going, any road will take you there”. Not having a vision is like expecting a GPS to get you to a specific destination without entering the address. You might find some interesting sights along the way but you have no idea where you’re going to end up. So get comfortable and follow the tips below to do a little dreaming!

Creating Your Vision

Focus on What You Want
Describe what you want as clearly as possible. Write in the present tense, as if what you want has already occurred. Describe what it looks like, feels like, sounds like, etc. Catch yourself if you start describing what you don’t want and shift your focus back to what you do want. Our brains are powerful creators and are programmed to go after what we focus on. What you attract into your life will be in alignment with what you give your attention to.

Think Holistically
You are a multi-faceted human being with many dimensions to your life. As you describe what you want, be sure to consider the following eight dimensions:

Business, Job and Career
Personal and Professional Relationships
Finances
Health and Well-Being
Fun Time and Recreation
Personal Development
Contribution/Community
Spirituality

Establishing Powerful Goals and Actions

Once you have created your vision, the next step is to set specific goals and objectives that will bring that vision into reality. In each of the eight dimensions, write down what needs to happen and by when, in order to reach your desired destination.

Finally, we must break these goals down into action steps. Mark Twain said, “The secret of getting ahead is getting started. The secret of getting started is breaking your complex, overwhelming tasks into small manageable tasks, and then starting on the first one”. Determine the specific next action steps required to meet each of your goals. It can be helpful to think in terms of what steps are necessary to be completed 6 months, 3 months, 1 month and one week from now to get you started.

Following Through on Your Commitment

How do you want to stay true to your commitment to yourself? Telling someone what you plan to do is a proven method to help you stay on course. Just putting it out there and sharing your vision and goals with someone else makes it more real. You might consider telling a family member or friend. If something a bit more formal works for you, perhaps you can team up with someone else who is committed to their own vision and schedule brief check-in calls either daily or weekly to help you both stay on course. Working with a coach can provide you with one-on-one support to help you stay on track and develop strategies to navigate any obstacles that might arise. Whatever method works best for you, be sure to have something in place that will motivate you to accomplish at least one thing per day toward the vision.

To your success!

How Are You Doing on Those Goals? 5 Tips for Executing on Your New Year’s Resolutions

January 8, 2016 By Sherry Dutra Leave a Comment

Like many of us, you have most likely spent at least a little time in the last few weeks reflecting on last year and identifying goals for the new year. In some cases, you may realize that you have had the same goal on your list for multiple years. I’ll be the first to admit that I’ve been there. Recycled goals alone can dampen your energy for following through! Yet, there are ways to maximize the likelihood of your successful goal execution. Let’s take a look at a few key tips.

Know Your “Motivation”
What makes each goal important to you? Is it really your goal or perhaps someone else’s? How aligned is each goal with your values? What is motivating or driving you to include each goal on your list? How does each goal feel to you….is it something you feel you “have-to” do or something you “want-to” do? The more each goal is aligned with what you truly value and if you are positively motivated to achieve it, you greatly increase the likelihood that you will follow through. Look back to those goals that have appeared on your list for multiple years. How aligned are they? Perhaps they just need to drop off the list.
Set Realistic Expectations
One of the primary reasons that we don’t follow through is that we bite off more than we can chew. If the goal is to exercise for 30 minutes, 5 days per week and you currently don’t exercise at all, you’ve likely set yourself up for failure. What is a stepping stone toward that ideal goal that is a reasonable stretch from where you are now? Once that reasonable stretch has become your new normal, set a new stretch goal that brings you another step closer to your ideal. Before you know it, you will have successfully created that new ideal habit.
Support Success
What tools or resources do you need in place to keep your commitment to yourself? Are you someone who likes to socialize while working out? Then, enlist a friend to meet you at the gym or join a workout class. Do you like tangible evidence of your progress? If so, perhaps a device that counts your steps or tracks your level of activity will spur you on. How often do you notice yourself thinking self-sabotaging messages? Pay attention to what you tell yourself and quiet the nay-saying voice with positive words that support the results you are striving to achieve.
Set Milestones
Success isn’t only the final accomplishment of your ultimate goal. It is all the steps you take along the way that keep you moving in the right direction. As you set the realistic expectations discussed in tip #2, place a timeframe on when you’d like to be ready for the next stretch goal or the next step toward your overall goal. This keeps your momentum going and reinforces your progress.
Celebrate
Too often you breeze past your milestones and even the accomplishment of your overall goal with barely a moments pause to take in what you’ve done and celebrate success. Instead of giving yourself credit for sticking to your goal, you’re off thinking about the next goal. Take a moment to celebrate the wins, both big and small, along the way. It doesn’t have to be something expensive, time-consuming or elaborate. Perhaps you buy yourself a new book, or curl up on the couch to watch a movie, or go out dancing. Whatever it is, make sure it’s something that you find fun and that represents a pat on the back to you for a job well done.

What are you going to do today to reignite your commitment to your goals?

Note: Image courtesy of Stuart Miles at FreeDigitalPhoto.net

Where is the Whitespace in Your Day?

February 18, 2015 By Sherry Dutra Leave a Comment

I had the opportunity to be in attendance for a talk by Juliet Funt, who is the founder and owner of WhiteSpace® at Work, and found her to be especially inspiring. In a completely engaging and amusing way, she made the case for whitespace in our days. What exactly is whitespace? As described by Juliet, it is a purposeful, freedom experience for the mind; an opportunity for the mind to dance, play and end up at unexpected junctures that serve us. It is setting aside time and thought for which you have no specific plans.

Our typical workdays are comprised of “reactive busyness”. This brings to mind notions of fire-fighting and problem fixing that, while giving us the illusion of getting things done, are really lots of activity without necessarily true productivity. Juliet indicated that “we have no relationship with thoughtfulness as a key to success in the workplace”. What is missing, she indicated, is whitespace. Pointing to benefits such as, developing more game changing ideas; increasing productivity, creativity and engagement; being more calm and present; connecting interpersonally; she suggests that we must “redistribute effort and excellence” to allow whitespace in our days.

To redistribute effort, consider letting go of some things. We often hold on too hard for a variety of reasons. Ask yourself: What can I let go of in my life – both personal and professional?

What baby steps can you take to stop responding as if each email and text is urgent?
Do you really need to attend every meeting you’re invited to?
Can you truly get your work done if you are in back to back meetings all day?

To redistribute excellence, it’s time to curb your perfectionistic tendencies. Perfectionism is a real talent and we must make choices on where we will spend that talent. Ask yourself: Where could good enough, be good enough?

So, where to begin? Start small – manage your calendar to create whitespace; appreciate the forced whitespace that comes when stuck in a traffic jam. According to Juliet, if you’re aspiring to whitespace and give it value, you are ahead of 90% of others in the workplace. Be creative and design a little whitespace that works for you and watch your success grow!

Worry Not: Handling What Life Throws Your Way

September 22, 2014 By Sherry Dutra Leave a Comment

Change is inevitable – after all, nothing really stays the same. But in today’s challenging times, it seems like we’re on “uncertainty” overload, never knowing what will happen from one moment to the next.

With uncertainty comes stress and confusion, and while most of us would be quick to say that we want less stress and more certainty in our lives, what we really want is less of a stress reaction to what life throws our way.

We can’t choose what happens to us – but we can choose our responses to the situations we encounter. Let’s take a look at five different responses that people have to stressful situations. As you read, you may want to think of a recent stressful event or news that you may have received, and see what your reaction to that event can teach you about how you habitually respond. You may have one type of response at work, and another at home, or you may react differently depending on who else is involved.

The first and all too common response to stressful events is to suffer and be a victim to it. People who respond this way don’t take action. Things happen TO them – and though they may complain and be generally miserable about it, they don’t take any steps to do anything. They allow life to control them, instead of the other way around. This way of responding is certainly not recommended, and eventually, it will take its toll on one’s physical and mental health.

The second type of response is to accept the situation. Someone with this response may say “so what,” or perhaps get some perspective on the situation by asking if it will matter in a year – or a week – or even in a day.

The third way to respond is to actually take steps to change the situation – taking action to bring it to resolution (or at least move toward resolution). This is a very powerful response, and one that many effective leaders employ.

The fourth way to respond is to avoid the situation. People responding this way make a decision not to get involved in a situation that they don’t see as concerning them, or upon which they can’t make an impact.

The fifth and final way that people generally respond to stress is to alter the experience of the situation. When we look at a situation differently, the experience itself changes. Changing perceptions is probably the most challenging of the responses, because we tend to be stuck in our own interpretations and assumptions about what’s happening, but it is also perhaps the most powerful of all.

It’s your world, and you can create it as you wish. Remember, what one person sees as stressful, another person barely notices, or sees as exciting and full of opportunity. How are you going to choose today?